As #ArtificialIntelligence technology continues to mature, AI agents can help make learning and working with new applications seamless.
ADP Ventures’ Usman Kahn shares how growing investment in these tools will only continue to help organizations innovate.
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Usman Kahn, Senior vice president of ADP Ventures
It's a means for making the same thing that we were doing yesterday just a lot more efficient. To think about innovation and workforce, workforce technology. I think you have to think about technology as a whole. If you think about where the majority of venture capital money, which is actually what's in most part funding this AI wave, it is gone into the AI infrastructure layer, train the models, build the middleware, build the AI toolkits for people to start to use.
And some of those dollars have been directed to the application layer. Right. And we are living at the application layer at ADP and the application layer is starting to change. It's starting to become much more intuitive to the end user to train a person on a new, work tech system is much, much less painful today than it was many years ago.
With modern tools, because you don't have to navigate through menus, you don't have to remember where things are. You don't need weeks and weeks of training. You actually have AI that can be a copilot for you, right? You can have transactions that are AI assisted that, hey, I need to do X, Y, and Z, or I was doing these things in the system and I ran into this issue.
And the system can intelligently tell you if you had something wrong. And an AI is just, you know, it's a means for making the same thing that we were doing yesterday, just a lot more efficient. And and that's exciting because the administrative pain of what you do in the back office, starts to become very different tomorrow.
