Senior Vice President, IBM Global Technology Services
Juan Antonio Zufiria is Senior Vice President of IBM Global Technology Services. In this role, he has worldwide responsibility for Infrastructure Services, which includes Mobility, Resiliency, Systems and Networking service lines, and Technology Support Services. Before his latest appointment in January 2019, Mr. Zufiria was General Manager of IBM Europe where he successfully led the business to achieve new revenue growth, profit margin expansion, and significant new signings with clients across a spectrum of industries.
From January 2013 to October 2016, he was General Manager of Global Technology Services for IBM Europe. Previously, he was General Manager of IBM Spain, Portugal, Greece and Israel.
Mr. Zufiria joined IBM in 1987 as a researcher in the Department of Mathematical Sciences at the company’s Thomas Watson Research Center in New York. Since then, he has held several local and international responsibilities, including Manager of AIX Products in Spain, Executive Assistant to the President of IBM EMEA, and Vice President of Business Processes, Technology and Controls at IBM Global Services Europe, Middle East and Africa. From 2000 to 2006, Mr. Zufiria led IBM’s Services business in Spain and Portugal, a position that was expanded to include Greece, Turkey and Israel in 2005. During 2014 and 2015, he served in the IBM Strategy Team. Since 2013, he has been a member of the IBM Performance Team.
He holds different responsibilities in a number of business associations, foundations and institutions. Among them, he is Honorary President of Club Excelencia en Gestión, one the main Spanish associations focused on the promotion of competitiveness and excellence in business management where he served as Executive President between 2010 and 2016. He is former President of the Asociación para el Desarrollo de la Ingeniería del Conocimiento (Association for the Development of Knowledge Engineering); member of the Professional Council of ESADE Business School; member of the Business Leadership Forum of Instituto de Empresa Business School; and member of the High Consultative Council of the Instituto de la Ingeniería de España (Engineering Institute of Spain).
In 2011, he was appointed Numerary Member of the Royal Academy of Engineering of Spain.
Mr. Zufiria is married and has two children. He earned a Ph.D. in Aeronautical Engineering from the Polytechnic University of Madrid and a Ph.D. in Applied Mathematics from the California Institute of Technology, where he also served as faculty. In addition, he holds an MBA from the London School of Economics.