“Smart machines are becoming more ubiquitous in our work and lives,” writes Sumithra Gomatam. “In the near future, we will soon have smart machine ‘cobots’ or colleagues at work.”...

Sanjiv Gossain recently outlined ways to improve the customer experience in Customer Experience Magazine. Click here to read the article: https://bit.ly/2SfC53y.

Abhijit Deb recently talked about the effects of recent regulatory changes on banks in IBS Intelligence. Click here to read the article: https://bit.ly/2Dagn6G.

"Obviously, you have the potential to lose the human touch," says Bret Greenstein. "We may miss chatting with people and saying 'Have a great night,' and, “Wow it’s cold out there.'" Excerpts...

Abhijit Deb recently talked about the death of the credit card with Finextra. Click here to read the article: https://bit.ly/2D0AUe0.