End-to-end product transparency has fast become a key factor for millennials when deciding whether or not to purchase from a brand. A recent McKinsey study revealed 52% of millennials do research for background information on a product before making a purchase. Because of this, product traceability has become ever more important for retailers wanting to gain and maintain trust with their customers, but this comes with its own challenges.

In line with this year’s International Women’s Day theme of #EachForEqual, Human Resources Online reached out to HR leaders to find out what their organisation’s call-to-action is in the push for a gender-equal workforce.

It takes a lot to lead a business. And while there are several things you can do to ensure you’re being the best leader, other rules may best thrown out.

"The opportunities in tech are endless and rewarding and while digital skills are important, human skills such as creativity, abstract thinking, and adapting to changing conditions are equally important," says Carol Cohen.

To provide a positive experience at a stressful time requires insurers to rethink how they approach customer service and explore how AI can improve communications and accelerate claims handling.