“The arrival of the WhatsApp API for business could revolutionise how businesses engage with customers via text,” says Ben Pring. “It not only provides a cost-effective option for...

Vera Bergen of SRF 3 discusses five jobs of the future based on Cognizant’s 21 Jobs of the Future study. Click on the links to hear the audio in German. Excerpts: “In its study ‘21 Jobs of...

“To compete and grow, insurers must adopt new technologies to build deeper, richer relationships with their partners and customers,” writes Sanjiv Gossain. “Only by investing in new...

“Organisational change will make or break digital success,” writes Guarav Sharma. “Without the support of your most important assets – your employees – companies will find themselves one...

“The future of work is going to be hybrid and that is where the organizations can turn machines and humans into collaborative colleagues which can together generate much better results,” says...