Having the ability to access additional information via augmented reality AR is becoming more commonplace as businesses realise the advantages this can deliver. Enhancing what people see via smartphones, tablets and – increasingly – head-mounted displays (HMDs), has the potential to transform many business processes.

This month, some of the world’s largest interdealer brokers, who negotiate OTC trades between the big banks, have seen record trading volumes as sudden changes in interest rates, coupled with the plummeting oil price, trigger a whirlwind of global price volatility.

The Internet of Things is now powering industries but we have only scratched the surface of what’s possible. The advent of 5G will enable enterprise companies to have unprecedented insight into the digitization of almost everything. As 5G rolls out nationally and offers more reliable connectivity, the manufacturing companies that forego increased digitization within their plants will be left behind financially. Especially with the rise of smart factories – digitally connected production facilities that improve processes through automation and self-optimization, traditional manufacturing operations will be at a disadvantage.

End-to-end product transparency has fast become a key factor for millennials when deciding whether or not to purchase from a brand. A recent McKinsey study revealed 52% of millennials do research for background information on a product before making a purchase. Because of this, product traceability has become ever more important for retailers wanting to gain and maintain trust with their customers, but this comes with its own challenges.

In line with this year’s International Women’s Day theme of #EachForEqual, Human Resources Online reached out to HR leaders to find out what their organisation’s call-to-action is in the push for a gender-equal workforce.

It takes a lot to lead a business. And while there are several things you can do to ensure you’re being the best leader, other rules may best thrown out.

"The opportunities in tech are endless and rewarding and while digital skills are important, human skills such as creativity, abstract thinking, and adapting to changing conditions are equally important," says Carol Cohen.

To provide a positive experience at a stressful time requires insurers to rethink how they approach customer service and explore how AI can improve communications and accelerate claims handling.

The Central Securities Depositories Regime (CSDR) has been at the top of many agendas in the asset servicing industry for some time now. The regulation addresses Europe’s settlement systems, to create a smarter and more efficient industry best practice.

Brian Humphries was appointed as CEO of Cognizant last April. He took over at a time when the company lost its bellweather status. In conversation with TOI, he details his plans and vision to get back to industry leadership.

In April 2019, Brian Humphries replaced Francisco D’Souza as the Chief Executive Officer of Cognizant Technology Solutions to set the house in order as the US-based software company faced a series of challenges…

Cognizant has witnessed a slew of changes in terms of its strategy, spearheaded by Brian Humphries who took charge as CEO on 1 April, 2019. Mr. Humphries talks about the company’s strategy and hiring plans.

Software services exporter Cognizant will double investments in building cloud capabilities this year, CEO Brian Humphries told ET, as the company pushes to grow faster in digital technologies and regain its bellwether status.

The science of applied artificial intelligence doesn't get the same kinds of headlines as the pure research efforts of Google or Facebook or others. Mostly that's because what gets built by companies is obfuscated by those same companies, either for proprietary reasons or because the companies actually have nothing much to speak of.

In the race to the top with technology adoption, the industry has reached an inflection point where businesses are arguably becoming too obsessed with their technology prowess. However, in the rush to innovate, the industry may have missed a step in translating technology investments into true business impact.

On Monday, in more than 40 cities nationwide, thousands of women who understand the value of networking and who hope to make connections to advance their careers will come together for discussion and to share business insights. Ahead of those on-site conversations, we asked a lineup of executives and entrepreneurs from across the country what advice they would offer to a mentor. The women we spoke with represent the likes of Deloitte, the Sofia Fund and Cognizant.

The complex nature of apparel and footwear product manufacturing processes has resulted in a lack of trust along the supply chain. Consumers are increasingly seeking transparency about the origin of their products. Their buying decisions are now influenced by factors such as how and where items are produced, under what working conditions, and whether components are ethically sourced.

The National Broadcast Network has been a hot talking point across the corporate and technology sectors for more than a decade, with everything from timing and logistics to the underlying technology and rollout drawing a lot of attention.

BENGALURU: Cognizant CEO Brian Humphries spoke to TOI after the earnings announcement.

Cognizant beat its full-year growth guidance in 2019, but the company wants to do better and sees momentum returning. CEO Brian Humphries told ET in an interview that the IT services provider is making investments in sales and marketing to boost long-term growth.

Since taking charge on 1 April, 2019, Brian Humphries, CEO, Cognizant Technology Solutions Corp., has just completed nine months in the hot seat and will now be expected to deliver results on some of his initiatives especially the ones relating to organisational restructuring. In an email interview, Humphries talks about the strategies, demand environment and the India market.

The future of work is always in the future, but it is approaching much faster than ever before. We believe 2020 will be the year of realisation for many organisations and leaders. Here are our top five predictions of how the way we work, live and play will change in 2020.

Customer satisfaction is not just a measure of how well a company’s products or services meet or exceed customer expectations, but also a critical determinant of overall business success. In this article, we explore customer satisfaction and its importance through selected quotes from leading industry experts.

The US$8.8 trillion industry is growing at 3.9 per cent ― ahead of the global economy for the eighth consecutive year ― and continues to be one of the most dynamic industries. In this day and age of selfies and social media, travel industry providers must distinguish themselves in providing “Insta-worthy” experiences.