The National Broadcast Network has been a hot talking point across the corporate and technology sectors for more than a decade, with everything from timing and logistics to the underlying technology and rollout drawing a lot of attention.

BENGALURU: Cognizant CEO Brian Humphries spoke to TOI after the earnings announcement.

Cognizant beat its full-year growth guidance in 2019, but the company wants to do better and sees momentum returning. CEO Brian Humphries told ET in an interview that the IT services provider is making investments in sales and marketing to boost long-term growth.

Since taking charge on 1 April, 2019, Brian Humphries, CEO, Cognizant Technology Solutions Corp., has just completed nine months in the hot seat and will now be expected to deliver results on some of his initiatives especially the ones relating to organisational restructuring. In an email interview, Humphries talks about the strategies, demand environment and the India market.

The future of work is always in the future, but it is approaching much faster than ever before. We believe 2020 will be the year of realisation for many organisations and leaders. Here are our top five predictions of how the way we work, live and play will change in 2020.

Customer satisfaction is not just a measure of how well a company’s products or services meet or exceed customer expectations, but also a critical determinant of overall business success. In this article, we explore customer satisfaction and its importance through selected quotes from leading industry experts.

The US$8.8 trillion industry is growing at 3.9 per cent ― ahead of the global economy for the eighth consecutive year ― and continues to be one of the most dynamic industries. In this day and age of selfies and social media, travel industry providers must distinguish themselves in providing “Insta-worthy” experiences.

Artificial Intelligence (AI) has the power to completely transform the way we do things, personally and in business. We have seen many cases of small businesses that have used AI to deliver exceptional services and products that go on to outshine the competition, or examples where businesses have completely revolutionised an internal process.

Businesses have entered an era of eternal data-harvesting, making data an extremely valuable commodity. And for that reason, as with any other high-value asset, it is vulnerable.

A generation of executives uncomfortable with technology spell trouble for business longevity. While CIOs have ascended the ranks, many failed to translate technology’s benefits to business value.