Artificial intelligence press releases
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• For the first time, Naturgy's gas distributor will include Generative AI in both telephone and digital channels, which can help provide more detailed and personalized customer serviceNedgia, the gas distributor of the Naturgy Group, has transformed its customer service model through a leading digital evolution project that uses generative artificial intelligence agents. IBM Consulting designed and implemented the project, creating an innovative contact center supported by virtual agents.
Jul 14, 2025
PARIS and NEW YORK, July 10, 2025 - Elior Group, and IBM (NYSE: IBM) announce their association with the creation of an “agentic AI & Data Factory” to serve Elior Group's innovation, digital...
Jul 10, 2025
The AI-powered solution IBM Concert enables intelligent automation in patch management and the orchestration of security-related activitiesToday, IBM is announcing that Deutsche Telekom, one of the world's leading providers of telecommunications and IT services, serving millions of residential and business customers, will implement...
Jul 2, 2025
Parsons and IBM join forces to propose solutions for new national airspace systemCHANTILLY, VA – June 24, 2025 – Today, Parsons Corporation (NYSE: PSN) and IBM (NYSE: IBM) announced a collaboration to deliver on President Donald Trump’s and Transportation Secretary Sean...
Jun 24, 2025
New IBM integrations to help businesses keep their agentic AI – and other generative AI systems –secured and responsible at scaleNew IBM integrations to help businesses keep their agentic AI – and other generative AI systems –secured and responsible at scale Enterprises can red team agents, audit agents, detect shadow...
Jun 18, 2025
• 54% of surveyed executives underestimated the operational complexity of translating AI strategies into outcomes.54% of surveyed executives underestimated the operational complexity of translating AI strategies into outcomes. Only 22% of surveyed organizations have established clear guidelines and guardrails...
Jun 17, 2025
- New 'Match Chat' assistant allows tennis fans to ask for and receive real-time insights and analysis during ladies' and gentlemen's singles matchesNew 'Match Chat' assistant allows tennis fans to ask for and receive real-time insights and analysis during ladies' and gentlemen's singles matches Enhanced 'Likelihood to Win' tool will update...
Jun 17, 2025
Surveyed executives report anticipated 8x surge in AI-enabled workflows by 2025, with AI agents improving process efficiency, reducing costs, and changing workflows. Respondents say that 64% of AI...
Jun 10, 2025
New joint study agreement to enhance the classification of brain activity patterns.Paris, June 03, 2025: IBM (NYSE: IBM) and Inclusive Brains, a leader in non-invasive neurotechnologies and multimodal artificial intelligence, have entered a joint study agreement to experiment...
Jun 3, 2025
New AI initiative will co-create gen AI solutions with IBM clients, nurture NYC talent, advance enterprise AI implementationsNew AI initiative will co-create gen AI solutions with IBM clients, nurture NYC talent, advance enterprise AI implementations NEW YORK, June 2, 2025 /PRNewswire/ -- IBM (NYSE: IBM) today announced...
Jun 2, 2025