Press Releases

LITTLETON, Mass., April 3, 2023 – ZeeVee, Inc. is introducing a new family of onsite and remote installation services to provide enhanced support to integrators and end-users deploying its AVoIP and RF signal distribution products – especially for challenging projects.

The four programs, Onsite Day Installation, Onsite Hourly Installation, Remote Installation and Remote Hourly Installation, are available immediately on a global basis and are designed to provide expert assistance in system setup while reducing the need for post-installation troubleshooting.

Details on the four programs include:

• Onsite Day Installation provides eight hours of support by a ZeeVee support engineer on one business day (between 9:00am and 5:00pm local time) to assist in the configuration of a ZeeVee distribution system. The service does not include network configuration.
• Onsite Hourly Installation is available in one-hour time blocks for services provided after 5:00pm local time or if additional time is required after an eight-hour time block associated with Onsite Day Installation.
• Remote Installation provides support in a four-hour time block (during one standard business day between 9:00am and 5:00pm local time) from a dedicated ZeeVee support engineer to remotely assist with installation and configuration of ZeeVee products and excluding network configuration support.
• Remote Hourly Installation is available in one hour time blocks for services provided after 5:00pm local time or if additional time is required after a four hour time block associated with Remote Installation.

“ZeeVee enjoys a strong reputation for high touch and customer centric support and that is not changing,” said Joe Chordas, vice president, North American Sales & Corporate Marketing. “However, there are some particularly complex and sophisticated installations, SDVoE and others, which require a more dedicated resource.

“This new group of onsite and remote support services will provide extreme value to our integration partners and end-users that require additional engineering and configuration support to enable their projects to be finished, trouble-free and in an efficient manner,” said Chordas.

For detailed information and pricing for the new onsite and remote installation support programs, contact your ZeeVee sales representative or visit this link.

About ZeeVee

ZeeVee (www.zeevee.com) is a leading provider of AV distribution technology. The company has transformed the digital video industry with its award-winning encoders, decoders and software solutions for the pro AV and IT marketplace. Integrators and consultants rely on its innovative, cost-effective and easy to install AVoIP and RF distribution platforms for their corporate, higher education, government, healthcare, casino, museum, hospitality and retail clients. A founding member of the SDVoE Alliance, ZeeVee is the most experienced, deployed and advanced manufacturer of SDVoE products. The company holds a GSA schedule and its products are TAA-compliant. ZeeVee is headquartered near Boston with European HQ in Augsburg, Germany and SE Asian offices in Singapore.  

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