BNY Mellon Shareowner Services Receives Top Honors in Group Five Shareowner Services Corporate Satisfaction Survey

PRNewswire-FirstCall
JERSEY CITY, N.J.
(NYSE:BK)
Nov 7, 2007

JERSEY CITY, N.J., November 7, 2007 — BNY Mellon Shareowner Services has been rated the top firm for overall client satisfaction among large transfer agents, according to an independent satisfaction survey conducted by Group Five Inc. The results include ratings for the stock transfer operations of The Bank of New York and Mellon Investor Services, which came together to form BNY Mellon Shareowner Services following the merger of The Bank of New York and Mellon Financial Corporation earlier this year.

In the survey, the stock transfer operations of The Bank of New York and Mellon Investor Services are rated number one and number two respectively among large transfer agents for overall client satisfaction. The Bank of New York achieved the top honor for the sixth consecutive year, with Mellon Investor Services finishing in either the first or second spot for the fourth consecutive year.

Nearly 1,300 U.S. companies representing 35 million shareowners participated in the 2007 survey, the largest independent survey of its kind, according to Group Five.

"We have brought together the two best providers of shareowner services in the world to the benefit of our clients," noted Gretchen Mohen, president of BNY Mellon Shareowner Services. "Combining continuous improvement and ongoing collaboration with clients, we will maintain our focus on achieving even higher levels of client satisfaction in the years to come."

In addition to its top-ranked stock transfer services, BNY Mellon Shareowner Services offers a comprehensive suite of products and services ranging from record keeping and corporate actions to demutualizations, direct investment, dividend reinvestment, proxy solicitation and employee stock plan administration. BNY Mellon Shareowner Services is part of The Bank of New York Mellon's Issuer Services group, which is also a leading provider of corporate trust services, serving $11 trillion in outstanding debt, and is the market leader in depositary receipts with more than 1,270 sponsored programs.

The Bank of New York Mellon Corporation is a global financial services company focused on helping clients manage and service their financial assets, operating in 34 countries and serving more than 100 markets. The company is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team. It has more than $20 trillion in assets under custody and administration, more than $1.1 trillion in assets under management and services $11 trillion in outstanding debt. Additional information is available at bnymellon.com.