Press Releases

Blue Cross Blue Shield of Massachusetts, Inc. ("Blue Cross") today kicks off Service Week, the company's 10th annual company-wide volunteer event. From Sept 21-25, 2,700 Blue Cross employees will...

In response to Hurricane Sally, which has led the governors of Alabama, Florida, Louisiana, and Mississippi to declare states of emergency, Blue Cross Blue Shield of Massachusetts (Blue Cross),...

Blue Cross Blue Shield of Massachusetts, Inc. ("Blue Cross") has received two Stevie International Business Awards for the company's health news service, Coverage, in recognition of the valuable...

As wildfires and severe weather continue to impact the western United States, Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. continues to expedite access to critical health benefits...

In response to Tropical Storm Marco and Hurricane Laura, the governor of Arkansas has declared a state of emergency. Additionally, the governors of Alabama, Louisiana and Texas have expanded...

In response to Hurricane Marco and Tropical Storm Laura, the governors of Alabama, Florida, Louisiana, Georgia, Mississippi and Texas have declared states of emergency and Blue Cross Blue Shield...

In response to wildfires in California, Nevada and Oregon, and a powerful storm that caused widespread damage in Iowa, the governors of all four states have declared states of emergency for...

Blue Cross Blue Shield of Massachusetts (Blue Cross) has earned an "Excellent" accreditation rating from NCQA(1) for its clinical quality, member experience and performance against operational...

Blue Cross Blue Shield of Massachusetts Announces Financial Results Deferral of health care services in Q2 offsets operating losses in Q1 Operating margin below 2% through first half of 2020...

In response to Hurricane Isaias, the governors of Florida, New Jersey and Connecticut have declared states of emergency and Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting...

In response to Hurricane Isaias, which has led the governors of South Carolina, North Carolina and Virginia to declare states of emergency, Blue Cross Blue Shield of Massachusetts (Blue Cross),...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it will return $101 million in premium refunds and anticipated rebates to its customers and members as a result of lower...

Known risk factors for colorectal cancer have increased significantly among Massachusetts millennials and older adults, but only about a third of 50-52-year-olds are getting the recommended...

Blue Cross Blue Shield of Massachusetts (Blue Cross) has introduced several innovative programs to support Dental Blue members' oral health care needs, as Massachusetts dental practices begin to...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") is announcing a set of bold new initiatives to ensure our members have timely access to high-quality, affordable mental health care. Access...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") has distributed its 50,000th meal as part of its Community Meal Program in partnership with Lovin' Spoonfuls. The program, now in its 10th...

Blue Cross Blue Shield of Massachusetts (Blue Cross) is launching an innovative program to improve the quality of patient care, slow the rise of health care costs and change the way independent...

Blue Cross Blue Shield of Massachusetts (Blue Cross) announced that Paula A. Price has been re-elected to the company's board of directors and appointed to its audit committee and finance and...

BOSTON – June 15, 2020 – In response to the landmark decision by the Supreme Court that workers cannot be fired for being gay or transgender, Andrew Dreyfus, president & CEO of Blue Cross Blue...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") has been named a 2020 honoree of The Civic 50 by Points of Light, the world's largest organization dedicated to volunteer service. The award...

A recent tracking poll from Blue Cross Blue Shield of Massachusetts ("Blue Cross") and MassINC found that fully one-third of Massachusetts residents surveyed reported feeling sad or depressed more...

BOSTON – June 1, 2020 – Andrew Dreyfus, president & CEO of Blue Cross Blue Shield of Massachusetts, shared the following message today with the company’s 3,800 employees: Dear colleagues, At...

In response to the growing rate of food insecurity across the Commonwealth, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is partnering with local food relief nonprofits to provide...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed more than one million telehealth claims in the nine weeks since changing its policy to expand coverage...

Blue Cross Blue Shield of Massachusetts (Blue Cross), is promoting the health and well-being of seniors during the COVID-19 public health emergency by expanding access to telephone and virtual...

BOSTON — May 15, 2020 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax first quarter...

For the fourth consecutive year, Blue Cross Blue Shield of Massachusetts was named the top health plan in Massachusetts for member satisfaction by J.D. Power, a global expert in customer insights....

Blue Cross Blue Shield of Massachusetts is making a critical public health contribution by re-deploying a portion of its employees to work with the Community Tracing Collaborative and Boston Hope...

To recognize the strength, compassion, and resolve of all those on the front lines putting their health at risk during the coronavirus pandemic, as well as members of the Massachusetts community...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed 180,000 telehealth claims since changing its policy to both expand coverage for telephone and virtual...

Massachusetts residents are radically changing the way they access medical care, according to the latest wave of a Massachusetts tracking poll which found a more than 200% rise in the use of...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today its latest relief efforts to support nonprofits affected by the Covid-19 pandemic. In addition to its $250,000 contribution...

An unprecedented public health campaign aimed at slowing the spread of coronavirus is having a near-universal effect on public behavior, the third week of a Massachusetts tracking poll finds. New...

A tracking poll finds Massachusetts residents are rapidly changing social and shopping habits, amid increasing concern about the danger posed by the coronavirus pandemic. The key new findings are:...

To facilitate inpatient capacity across the health care system during the COVID-19 state of emergency, Blue Cross Blue Shield of Massachusetts ("Blue Cross") has removed prior authorization...

Massachusetts residents view the coronavirus strain COVID-19 as a serious and worsening threat and are bracing for a long road ahead. More than 70% believe disruptions will last a month or more,...

Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. today announced several steps to support Massachusetts residents and not-for-profits during the COVID-19 outbreak. "During this...

In response to the serious challenges posed by the Coronavirus/COVID-19 pandemic, Blue Cross Blue Shield of Massachusetts (Blue Cross) announced today it will cover all medically necessary covered...

Blue Cross Blue Shield of Massachusetts (Blue Cross) has been monitoring and responding to the serious challenges posed by the outbreak of coronavirus strain COVID-19, and we are taking immediate...

In response to tornados that struck Tennessee, Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting access to care for members who live in affected communities. Blue Cross has...

BOSTON – February 28, 2020 – Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. reported an adjusted combined after-tax net...

Blue Cross Blue Shield of Massachusetts (Blue Cross) is expanding its value-based payment model into the dental space with a first-of-its-kind arrangement with leading dental group 42 North. This...

In response to the growing impact of severe storms and flooding in several Southern U.S. states, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is expanding its offer of expedited access...

Blue Cross Blue Shield of Massachusetts (BCBSMA) today named six substance use treatment and recovery centers in its network as Blue Distinction® Centers for Substance Use Treatment and Recovery...

In response to severe storms and flooding in Kentucky, North Carolina, Oregon, Virginia, Washington and West Virginia, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is expediting access...

Today, Blue Cross Blue Shield of Massachusetts' ("Blue Cross") 14th William C. Van Faasen Community Service Sabbatical Fellow, Lori Sheehan, starts her six month volunteer assignment with The...

The board of directors of Blue Cross Blue Shield of Massachusetts (BCBSMA) has elected Dorothy E. Puhy as chair of the board. She succeeds Phyllis R. Yale, whose term has ended. "Dorothy is one of...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") today launched a pilot program to offer members suffering from knee and low back pain an at-home treatment device designed to reduce pain and...

In response to the 6.4 magnitude earthquake that impacted Puerto Rico and several other Caribbean islands, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for...

Managing multiple medications can be difficult and time-consuming. That's why Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new pharmacy integration in its MyBlue member...

Today, Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced the five nonprofit recipients of its new Healthy Living Accelerator Grants. The Healthy Living Accelerator Grants fund...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new benefits initiative designed to help employees struggling with student debt. The company will provide one-on-one...

BOSTON — November 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax third...

Blue Cross Blue Shield of Massachusetts (Blue Cross) has added an innovative online resource to help members address their mild to moderate anxiety, depression or insomnia and improve their...

Today, Blue Cross Blue Shield of Massachusetts' ("Blue Cross") 13th William C. Van Faasen Community Service Sabbatical Fellow, Colleen McLaughlin, starts her six month volunteer assignment with...

In response to the outbreak of wildfires in California, Blue Cross Blue Shield of Massachusetts (BCBSMA) is expediting access to care for members who live in the state. BCBSMA has more than 71,000...

This year, Blue Cross Blue Shield of Massachusetts (Blue Cross) is offering a broad suite of highly rated Medicare options to fit every budget, including a $0 HMO Medicare Advantage plan, a $0 PPO...

BOSTON – October 18, 2019 – Blue Cross Blue Shield of Massachusetts (Blue Cross) and Southcoast Health System have reached agreement on a new, four-year contract that reflects our mutual...

Blue Cross Blue Shield of Massachusetts (Blue Cross), in partnership with the system's municipal owners, today announced Bluebikes fare reductions on Saturdays and Sundays through the end of 2019...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced that it will offer a new acupuncture benefit starting January 1, 2020. Blue Cross members - except for Medicare Advantage -...

Blue Cross Blue Shield of Massachusetts (BCBSMA) has been named to the Working Mother 2019 100 Best Companies list. This year's winners were honored for their focus on inclusive benefits for...

Blue Cross Blue Shield of Massachusetts (Blue Cross) once again has been named one of the top health plans in the country, according to the nation's authority on health plan quality. The National...

Today, 3,000 Blue Cross Blue Shield of Massachusetts associates are volunteering at service projects across the Commonwealth focused on improving the health of children and families as part of the...

To support their ongoing efforts to increase accessibility to health care across the Commonwealth, Blue Cross Blue Shield of Massachusetts (Blue Cross) and the City of Boston have announced the...

BOSTON — September 16, 2019 — Blue Cross Blue Shield of Massachusetts released the following statement today regarding Southcoast Health: At Blue Cross Blue Shield of Massachusetts, we are...

Massachusetts Coalition for Serious Illness Care is pleased to appoint Anna Gosline as its new executive director. The mission of the Massachusetts Coalition for Serious Illness Care is to ensure...

Blue Cross Blue Shield of Massachusetts (BCBSMA) is expanding expedited access to care for members who live in Georgia, South Carolina, North Carolina and Virginia, which are all in the path of...

In advance of Hurricane Dorian's expected landfall in Florida, Blue Cross Blue Shield of Massachusetts (BCBSMA) is expediting access to care for our members who live in all 67 counties in the...

BOSTON — August 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax second...

Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that Mark Friedberg, M.D., has joined its leadership team as senior vice president of performance measurement and...

In response to recent severe storms and flooding in southern Texas, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of...

In response to recent severe storms and tornado activity, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Cape Cod –...

Blue Cross Blue Shield of Massachusetts was recognized as a "Best Place to Work" for disability inclusion by the Disability Equality Index. A joint initiative of the American Association of People...

Blue Cross Blue Shield of Massachusetts' Alternative Quality Contract slowed the rate of medical spending growth by up to 12% while improving patient care over the course of eight years, Harvard...

Quincy Miller, vice chair and president of Eastern Bank, has been elected to the board of directors of Blue Cross Blue Shield of Massachusetts. "Quincy brings impressive leadership experience from...

To celebrate Independence Day and to support a healthy and convenient mode of holiday transportation, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is sponsoring free rides on Bluebikes,...

In response to recent severe storms, winds, and flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Ohio and...

BOSTON — June 19, 2019 — Blue Cross Blue Shield of Massachusetts (“Blue Cross”) has been honored by American Well, the leading national telehealth services provider, for its innovation in...

In response to recent severe storms, winds, and flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Arkansas and...

To celebrate 2019 Pride Week and in anticipation of the Boston Pride Parade on Saturday, June 8, Blue Cross Blue Shield of Massachusetts ("Blue Cross") has partnered with the Cities of Boston,...

In response to the Trump Administration's proposal to eliminate health care protections for transgender people, Andrew Dreyfus, president & CEO of Blue Cross Blue Shield of Massachusetts, released...

BOSTON — May 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax first quarter...

Blue Cross Blue Shield of Massachusetts was named the top health plan in Massachusetts for member satisfaction for the third year in a row by J.D. Power, a global expert in customer insights. We...

Older millennials in Massachusetts are more likely than their peers across the country to have behavioral health conditions, according to the latest Health of America report from the Blue Cross...

In response to the recent Missouri River flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas in Iowa and Nebraska....

Blue Cross Blue Shield of Massachusetts announced today the not-for-profit has received a Blue Cross Blue Shield Association Brand Excellence Award for its ongoing work to combat the opioid...

Blue Cross Blue Shield of Massachusetts has received three customer experience awards from Service Quality Measurement, a leading market research firm. Blue Cross is honored to receive the...

BOSTON – March 1, 2019 – Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. reported a combined after-tax net gain of $159.6...

Lauren Smith, co-chief executive officer of FSG, one of the world's leading social impact consulting firms, has been elected to the board of directors of Blue Cross Blue Shield of Massachusetts....

Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced the addition of three new senior leaders who each will play a critical role in integrating company operations with corporate...

Blue Cross Blue Shield of Massachusetts has launched an innovative partnership with Boston-based nonprofit Community Servings to provide medically tailored meals to its Medicare Advantage members...

Atrius Health and Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new seven-year agreement in which the two independent organizations will align around an advanced...

As part of its ongoing commitment to addressing the opioid epidemic, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is launching a new initiative to aid in the growth and standardization...

Blue Cross Blue Shield of Massachusetts (Blue Cross) recently added two new digital health solutions to its Emerging Solutions portfolio—Robin Care for cancer support and Hinge Health for...

Blue Cross Blue Shield of Massachusetts (Blue Cross) has received the highest honor - a Platinum award - from eHealthcare Leadership for its mobile strategy, MyBlue member portal and mobile app....

Blue Cross Blue Shield of Massachusetts (Blue Cross) announced today an expansion of its Medicare provider network to include Iora Health. Iora Primary Care, Iora Health's consumer brand, began...

Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax third quarter net income of $92.8 million...

As deadly wildfires continue to burn in California, Blue Cross Blue Shield of Massachusetts (Blue Cross) is expediting access to care for its members who live in the affected areas. Through our...

Blue Cross Blue Shield of Massachusetts (Blue Cross) has been named best in the nation for its Medicare Advantage plan and Medicare Part D plan by U.S. News & World Report, making the company one...

Blue Cross Blue Shield of Massachusetts (Blue Cross) is offering a new $0 HMO Medicare Advantage plan as part of our broad suite of 2019 Medicare options to fit any budget. In addition to this new...