Press Releases

Tips to Protect Pipes Before Freezing Temperatures [Belleville, Ill] – DECEMBER 10, 2025 – As winter arrives, Illinois American Water reminds customers to prepare their home and pipes,...

Since 2019, $157 million has been invested in major upgrades and enhancements to the Metro East regional water treatment plant that focus on service reliability, water quality and operational...

Hardin, Ill. (December 1, 2025) — On Tuesday, December 2, Illinois American Water will begin its Village of Hardin District standard maintenance program that includes testing and flushing fire...

Belleville, Ill. (Nov. 24, 2025) — Illinois American Water recently invited 3rd, 4th, and 5th grade students to showcase their creativity by submitting artwork to the company’s...

[Belleville, Ill] – NOVEMBER 20, 2025 – Illinois American Water wants to help customers and the general public protect their residential plumbing and wastewater systems by providing important...

Helpful Tips to Safeguard Against Utility Scammers In-Person and Online Belleville, Ill – NOVEMBER 19, 2025 – Illinois American Water wants to keep customers and the general public safe on...

Belleville, Ill. (November 4, 2025) — More than $110,000 has been awarded this year to 112 Illinois fire departments and districts through Illinois American Water’s Firefighter Grant Program...

Belleville, ILL. (October 28, 2025) — The American Water Charitable Foundation, a philanthropic non-profit organization established by American Water (NYSE: AWK), the largest regulated water...

Belleville, Ill – OCTOBER 20, 2025 – Illinois American Water is committed to providing safe, clean and reliable water and/or wastewater services to the communities it serves. Part of that...

Peoria, Ill. (October 10, 2025) — On Sunday, October 12, Illinois American Water will begin its Peoria District annual maintenance program that includes testing and flushing fire hydrants...

Jerseyville, Ill. (Oct. 2, 2025) – Beginning Monday, October 6, Illinois American Water’s Jerseyville District water system will undergo its annual water main and fire hydrant flushing program...

Madison, Ill. – (September 30, 2025) – Illinois American Water, a subsidiary of American Water, announced today it has completed its acquisition of the wastewater collections system...

Belleville, Ill. (Sept. 16, 2025) — Illinois American Water encourages students to showcase their creativity by submitting artwork to the company’s “Water Keeps Life Flowing” art contest...

Hardin, IL (September 15, 2025) – Illinois American Water continues to make strategic improvements in the Village of Hardin’s water and wastewater systems that enhance customer...

Belleville, Ill. (Sept. 8, 2025) – Beginning Monday, September 8, Illinois American Water’s Alton District water system will undergo its annual temporary water treatment change that supports...

Pontiac, Ill. (September 2, 2025) – Today, Illinois American Water’s Pontiac District begins its annual maintenance program. This work should be completed by October 3, 2025. During this period...

BELLEVILLE, ILL. – August 26, 2025 – The City of Jerseyville, in partnership with American Water Charitable Foundation and Illinois American Water, announce the grand opening of its new...

Hardin County, Ill. (Aug. 25, 2025) – Most Illinois American Water customers served by the Hardin County water system will be under a temporary boil water order on Tuesday, August 26, while...

Belleville, Ill. (Aug. 18, 2025) – Beginning this week, Illinois American Water’s Metro East water system will undergo its annual temporary water treatment change that supports continued...

Belleville, Ill. (Aug. 13, 2025) — Illinois American Water announced today that it is accepting applications for its 2025 Firefighter Grant Program. Through this program, the company underscores...

BELLEVILLE, ILL. – July 17, 2025 – Illinois American Water joined a cohort of American Water state presidents and senior executives to meet with Members of Congress in Washington, D.C. this week...

BELLEVILLE, Ill. (June 30, 2025) - As the National Safety Council’s National Safety Month ends, Illinois American Water reminds motorists to move over for safety. Throughout June, Illinois...

Belleville, Ill. – (July 1, 2025) – Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1...

(Belleville, Ill) – JUNE 24, 2025 – Illinois American Water’s Pontiac District Water Treatment Plant and Streator District Water Treatment Plant have received the Partnership for Safe...

Bolingbrook, Illinois – June 17, 2025 – The Valley View Educational Enrichment Foundation announced on June 5th that it was awarded an American Water Charitable Foundation STEM (science,...

Cairo, Ill. (June 13, 2025) – Beginning Monday, June 16, 2025, Illinois American Water will begin its annual maintenance program in the Cairo, Hardin County and Rosiclare service areas...

Jerseyville, Ill. (June 9, 2025) – Beginning Monday, June 9, Illinois American Water will be flushing the new water main along Hollow Avenue in Jerseyville...

Streator, Ill. (June 2, 2025) – Beginning Monday, June 2, 2025, Illinois American Water’s Streator District will begin its annual maintenance program. This work should be completed by...

BELLEVILLE, ILL. – May 27, 2025 – The American Water Charitable Foundation, a 501(c)(3) organization established by American Water (NYSE: AWK), the largest regulated water and...

BELLEVILLE, ILL. – MAY 15, 2025 – Illinois American Water's most recent Water Quality Reports are now available for all service areas on the company’s website at illinoisamwater.com...

Champaign, Ill. (April 29, 2025) – Illinois American Water is planning to begin construction in late 2025 on a new water storage tank that will enhance the overall water delivery system in...

Belleville, Ill. – April 23, 2025 – The American Water Charitable Foundation, a philanthropic non-profit organization established by American Water (NYSE: AWK), the largest regulated water and...

Belleville, Ill. (APRIL 21, 2025) – Illinois American Water is highlighting National Work Zone Awareness Week, an annual campaign that promotes safe driving in highway work zones from April...

Belleville, Ill. (March 28, 2025) — Rebecca Losli, President of Illinois American Water, issued the following statement in response to the grades of C- for water and D+ wastewater in the...

Pekin, Ill. (March 19, 2025) – Two major water main replacement projects were completed in late 2024 that enhance the overall water delivery system to Pekin customers, according to company...

BELLEVILLE, ILL. (MARCH 17, 2025) – Illinois American Water highlights U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week 2025 by providing tips to help customers find and fix leaks...

BELLEVILLE, IL – (MARCH 11, 2025) – Illinois American Water shares how customers can easily manage their account and locate information at any time of the day, by using its online self-service...

Illinois American Water has lifted the boil water order for customers in the City of Villa Grove. Tests confirm the water meets all regulatory standards. Impacted customers in Villa Grove will...

Illinois American Water has a issued a boil water order for customers in the City of Villa Grove. The boil water order became necessary during a routine maintenance test at the water tank in the city.

BELLEVILLE, IL. (February 21, 2025) ) – Illinois American Water announced today its 2024 end-of-year investment total for system improvements. More than $277 million was invested to fund...

Belleville, Ill. – FEBRUARY 11, 2025 Illinois American Water provides customers with five convenient payment options to choose from to pay their water and wastewater bill. Payment options: Pay...

Belleville, Ill. – February 7, 2025 – Illinois American Water is thrilled to announce the launch of the American Water Charitable Foundation 2025 Water and Environment Grant Program. The...

Urbana, Ill. (January 29, 2025) – Construction of a new, highly visible water tank has been completed and is in service in the Village of Sidney in Champaign County. The new tank holds 150,000...

Hardin, Ill. (January 14, 2025) – Major upgrades have been completed at Illinois American Water’s water treatment plant in Hardin. A $500,000 investment in the installation of a sodium...

Woodridge, Ill. – DECEMBER 20, 2024 – The American Water Charitable Foundation, a 501(c)(3) organization established by American Water, the largest regulated water and wastewater utility...

Illinois American Water has lifted the boil water order in the Village of Leonore. The boil water order was issued Saturday night, Dec.15 due to a water main break. Tests taken this week have...

Belleville, Ill. (December 18, 2024) — Illinois American Water recently invited 3rd, 4th, and 5th grade students to showcase their creativity by submitting artwork to the company’s “Water...

Jerseyville, Ill. (December 17, 2024) – Major upgrades and improvements were completed this fall at Illinois American Water’s water treatment plant in Jerseyville. The transition to the new...

GREENWOOD, IND.– DECEMBER 16, 2024 – Indiana American Water, a subsidiary of American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., is proud to...

Belleville, Ill. – DECEMBER 16, 2024 – Illinois American Water, a subsidiary of American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., is proud to...