Awards and Recognition

We’re committed to doing it right and being (even) better for our customers, communities, and team members, and we’re honored to be recognized for the work we do while always striving to follow through.

Newsweek Names Ally Bank Best Online Bank For Customer Service

(January) In Newsweek’s inaugural list of Best Companies for Customer Service, Ally Bank scored 7.92 out of 10 to rank first in the Online Banking category. Ally Bank provides 24/7 access to customer care agents via phone, chat and email. Ally Bank also provides service to customers via Twitter at @AllyCares, through its Facebook page and provides voice-enabled assistance via its Ally SkillSM on Amazon® Alexa and mobile app with Ally Assist.

Newsweek Names Ally Bank Best Online Bank For Customer Service

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