Stories

On arrival at Toronto Pearson International Airport, Captain Paul Albers was greeted by handshakes and kind words from nearly all customers on board his last flight, AC857 from London Heathrow....

"I’m an Air Canada Operational Control Manager in System Operational Control. I’m the main contact for day-of operations for an assigned fleet. I manage their real-time schedules, coming up...

When we think of Pride parades, some of the things that come to mind are the vibrant colours, joyful festivities and displays of love and happiness. It is an astounding progression from the first...

The way the wind blows dictates the runway used for takeoffs and landings. Flying into the wind (headwind) enhances performance; tailwinds are allowed but generally only to 10 knots. Winds blowing...

At Air Canada, safety is always our top priority. An instrumental part of ensuring the safety of our customers and our crew are our dedicated cabin crew, who undergo comprehensive training in...

Guide dogs begin their training very early in life – and for four puppies from Brisbane, Australia, their biggest step so far has taken them to Regina, Saskatchewan to work with CNIB Guide Dogs....

Customer loyalty is an essential ingredient that every business needs to succeed. It is never owned but must be constantly earned, and while it cannot be bought, it should certainly be rewarded....

Air Canada is eagerly anticipating the arrival of the first of 45 Airbus A220-300s later this year. This is the newest aircraft to join the company’s fleet, which is one of the youngest in the...

Airline adds flights representing a capacity increase of over 5,300 seats to markets impacted by Dorian In the aftermath of hurricane Dorian, the category 5 hurricane that ripped through the...

Do you know that there are about 45,000 thunderstorms every day around the globe, each of which can have an impact on air travel? At this very moment, there's at least 2,000 thunderstorms booming...

The arrival of millennials and Gen Z in the workplace at Air Canada has changed how we approach our business and become a key driver of innovation. We have 20-year-olds who are already...

Air Canada and Celebrity Chef Antonio Park joined forces to prepare destination-specific meals on flights to Asia and South America. At Chef Park’s Montreal-based restaurant, PARK, the day...

Many think airline pilot s navigate using instruments only at night and during inclement weather. Truth is, we use instruments most of the time: inertial navigation systems, GPS and ground-based...

Air Canada’s pilots now have another tool at their disposal to make your next flight as smooth as possible. Since April, pilots on aircraft equipped with Wi-Fi are able to access weather and...

Those of us who are sports fans often relish watching games where the more resourceful, cohesive and nimble team beats its more powerful rival, and size is no guarantee of success. It’s a...

Air Canada is well known as an industry pioneer and that drive extends well beyond flying millions of passengers across the globe. The airline is increasingly focused on developing its in-house...

n early July, hundreds of avid golfers gathered at the Saint-Raphaël Golf Club in Montreal for the eighth annual Air Canada Foundation Golf Tournament, which raised a record-breaking amount of...

A recent flight from CDG to YUL brought a belly full of delicate items for the Pointe-à-Callière museum's latest exhibit, Dinner is Served! The Story of French Cuisine, which opened June 6 and...

We announced in January that we will remove plastic swizzle sticks from drinks served on our aircraft, eliminating so many sticks that if a year’s worth were laid end to end, they would stretch...

All taxiways and runways are denoted alphanumerically with signage embossed with large letters and numbers. Air traffic control oversees the maze of aircraft and vehicles by issuing specific...

Over a 15-year career, he has spearheaded the successful development, implementation and profitable expansion of Air Canada’s global network, helped grow three globally competitive and...

Air Canada has introduced dedicated Artificial Intelligence Labs to deliver on its ambition to permeate Artificial Intelligence (AI) within Operations and Customer Experience. At Air Canada, AI...

Ten Years After was one of my favourite rock bands at Woodstock in 1969. So, it occurred to me that in this 50th anniversary of Woodstock, the band’s name is a perfect title for thoughts on my...

Once-in-a-lifetime trip for Air Canada Captain and his family Pilots have the unique opportunity of being able to be in command of a flight carrying family members but an Air Canada pilot recently...

"My name is Liz and I am a concierge at Air Canada. My focus is personalized service for our Altitude Super Elite 100k customers traveling from Toronto Pearson ensuring that they have a seamless...