Customer satisfaction has always been a top priority for DISH Network, and we continuously implement new approaches to strengthen our customer relationships
DISH Network L.L.C., a subsidiary of DISH Network Corporation (Nasdaq: DISH), announced today it has entered into an agreement with 46 state attorneys general resolving a dispute about advertising, telemarketing, and customer issues relating to DISH Network and its independent retailers. There was no finding of any violation or wrongdoing by the company and the states released DISH Network from the matters investigated.
"Customer satisfaction has always been a top priority for DISH Network, and we continuously implement new approaches to strengthen our customer relationships," said Tom Cullen, Executive Vice President of DISH Network. "We are pleased to work with the state attorneys general in a cooperative manner to enhance our products and services."
To promote continued customer satisfaction, under the Assurance of Voluntary Compliance agreement reached today, DISH Network agreed to implement certain enhancements to its processes. The 46 states are: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
About DISH Network
DISH Network Corporation (Nasdaq: DISH), the nation's HD leader, provides approximately 13.584 million satellite TV customers as of March 31, 2009 with the highest quality programming and technology at the best value, including the lowest all-digital price nationwide. Customers have access to hundreds of video and audio channels, the most HD channels, the most international channels, state-of-the-art interactive TV applications, and award-winning HD and DVR technology including 1080p Video on Demand and the ViP® 722 DVR, a CNET and PC Magazine "Editors' Choice." DISH Network is included in the Nasdaq-100 Index (NDX) and is a Fortune 250 company. Visit www.dishnetwork.com.
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