In this section of the Blue Cross Blue Shield MediaRoom, you'll find our news releases. The releases are listed in chronological order and are archived by year.
Mar 30, 2021Member, Account, and Provider Service Team at Blue Cross Blue Shield of Massachusetts Honored For Call Center and Customer Experience ExcellenceAwarded World Class Call Center certifications & Customer Experience Best Practice awards by SQM Group
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is the proud recipient of four awards from SQM Group, a market leader in North America for helping call centers improve first call resolution...
Mar 29, 2021Blue Cross Blue Shield of Massachusetts Expedites Access to Care for Members in Alabama, Georgia, and Tennessee Affected by Severe Weather
In response to severe weather, the governors of Alabama, Georgia and Tennessee have declared states of emergency for all or part of their states. Blue Cross Blue Shield of Massachusetts (Blue...
Mar 25, 2021Blue Cross Blue Shield of Massachusetts and Community Health Centers Begin Offering Free Rides to Boost COVID Vaccine AccessLyft partnership, an inbound call center, and health center grants will support underserved communities and vulnerable populations
Blue Cross Blue Shield of Massachusetts ("Blue Cross"), the Massachusetts League of Community Health Centers ("the League"), and Lyft will begin offering access to transportation to and from...
- Mar 23, 2021Experienced clinician and health care leader joins Massachusetts' top-rated health plan
Ami Parekh, MD, JD, chief medical officer of Grand Rounds, has been elected to the Blue Cross Blue Shield of Massachusetts ("Blue Cross") board of directors. "Dr. Parekh is passionate about...
Mar 23, 2021MA Nursing Schools and Coalition for Serious Illness Care Work Together to Improve Training for Nursing Students in Serious Illness, End-of-Life Care
The COVID-19 pandemic has highlighted the essential role nurses play when it comes to caring for seriously ill patients and providing support to their families. Working in partnership with the...