BCBSMA News Service

The first step of design thinking is to really and truly listen to your end-user and customer, using empathy tools to understand their struggles.

'The future was something I never really cared about before,' she said. 'Now I want the world.'

Research has found that the presence of a committed and encouraging adult who believes in ‘me and my future’ is an essential ingredient for many resilient youth who succeed in the face of adversity.

Doctors say one of the most common misconceptions about low back pain is that it requires an X-ray or an MRI.

Josh Herting has a simple message for young adults.
“My advice is if you have any justifiable reason, any symptom or pain, no matter how minor, get screened for colon cancer,” he says. “It’s worth it. I wouldn’t want anyone to go through what I went through.”